Automation for Cost Savings: BMC Achieves 33% Savings

BMC, a global leader in IT software and services, faced challenges with its Business Continuity Management (BCM) system, relying on manual processes. To address this, BMC implemented BCM automation with Ascent Auto BCM, achieving 33% cost savings, enhanced business resilience, and ISO compliance.

Challenges with Manual BCM Processes

BMC encountered several obstacles with its legacy BCMS approach, which relied on outdated methods:

• Operational Inefficiencies – Lack of a data-driven approach made identifying workflow inefficiencies difficult, impacting overall business resilience.

• Fragmented Communication & Coordination – With multiple locations, departments, and stakeholders, collaboration was ineffective, leading to delays in continuity planning.

• Manual Operations – Key processes like Business Impact Analysis (BIA), risk assessments, and continuity planning were spreadsheet-driven, making it difficult to track and prioritize critical functions.

• Slow Decision-Making & Crisis Response – Without automated workflows and real-time risk insights, response times were slow, increasing operational risks.

• Compliance Bottlenecks – Aligning with ISO standards and regulatory frameworks required extensive manual effort, making compliance time-consuming and prone to human error.

How Automation for Cost Savings Transformed BMC

To address these challenges, BMC collaborated with Ascent Auto BCM to implement BCM Automation for Business Resilience. The solution focused on automating key processes and integrating advanced tools to address operational inefficiencies.

Key Features & Benefits

• Automated Notification System – Enabled instant communication with key stakeholders during crises, ensuring a well-coordinated response.

• AI-Driven Risk Insights & Proactive Mitigation – AI-powered analytics assessed historical and real-time data to predict and mitigate risks before they escalated.

• End-to-End BCM Lifecycle Automation – Business Impact Analysis (BIA), risk assessments, continuity planning, testing, and reporting were fully automated, reducing manual workload.

• Seamless Compliance Management – Ensured continuous alignment with ISO standards, regulatory frameworks, and industry best practices while maintaining transparency and accountability.

• Centralized Policy Governance – A single framework for managing, reviewing, and updating security and business continuity policies, ensuring consistency across all operations.

• Real-Time Incident Management – AI-powered tools enabled faster risk identification, incident response, and decision-making.

Results: 33% Cost Savings and Improved Resilience

The implementation of Ascent Auto BCM resulted in significant improvements across BMC’s operations:

• 33% Cost Reduction – Automated workflows optimized BCM operations, reducing manual inefficiencies and operational costs.

• Stronger Compliance – Automated compliance ensured seamless ISO alignment, minimizing regulatory risks.

• Faster Crisis Response – Real-time tools reduced response time, ensuring operational continuity and business resilience.

• Optimized Resource Allocation – AI-driven insights identified and resolved gaps between resource availability and business continuity requirements.

• Increased Stakeholder Confidence – Employees, partners, and regulators had greater trust in BMC’s ability to manage crises effectively.

BMC’s partnership with Ascent Auto BCM marked a transformative step in their business continuity journey. By automating their BCMS, BMC achieved streamlined operations, improved crisis management, and ensured compliance with global standards—all while significantly reducing costs.

This collaboration demonstrates the power of automation in overcoming operational challenges and building resilience. Organizations looking to modernize their BCMS can take inspiration from BMC’s journey and unlock similar benefits.